Best Teleoperation Companies

OBI Services profile: outsourced remote robot operators

An outsourcing company that adds dedicated robot monitoring and tele-assistance operators to its call-center and data-entry services.

Contents
  1. What OBI Services does
  2. Published evidence
  3. Strengths and limits
  4. Pricing
  5. Questions to ask OBI Services
  6. Sources
TypeOutsourced operators
HeadquartersPhilippines
Founded2017
PricingPublished
Websiteobi.services

OBI Services is a Philippines-based outsourcing and call-center company, working since 2017, that also supplies dedicated remote operators for robots deployed in offices, warehouses, hospitals, hotels and stores⁠12.

Best for: Service-robot fleets (delivery, security, cleaning, hospital, warehouse) that need low-cost monitoring and tele-assistance shifts.

Not the right fit for: Robot-learning teams that need demonstration data in a named format, or operators who arrive already trained on the robot.

What OBI Services does

Its operators monitor live robot camera feeds and sensor data, track activity on dashboards, respond to alerts, escalate incidents and document what happened. When a robot needs help, they assist through the robot’s own teleoperation tools. One operator can supervise several robots, and coverage can run 24/7 through rotating shifts⁠2.

The model is clear about one point: OBI recruits the operators, and the robotics company trains them on its robot software, teleoperation tools and procedures. Its standard plan is a dedicated operator working 8 hours a day, 5 days a week, with real-time monitoring, incident reporting and integration with the client’s platform, and an hourly rate that falls as the team grows. The page advertises operators from $3 an hour⁠2.

OBI also publishes a list of the best teleoperation service providers, which ranks OBI first⁠3.

Published evidence

No manufacturing case studies are published.

The service page names no robotics clients.

Strengths and limits

Strengths

  • The lowest advertised hourly rate in this guide, with the rate falling as the team grows.
  • 24/7 coverage through rotating shifts, and one operator can supervise several robots.
  • A wide list of service-robot settings: offices, warehouses, hospitals, hotels, retail and agriculture.

Limits

  • Operators do not arrive knowing your robot: the client provides the platform-specific training.
  • No data formats are named; the page refers to structured intervention logging.
  • Robot operations are one line of a general outsourcing business (call centers, data entry, virtual assistants).

Choose another option if: You need demonstrations for imitation learning, or you want the provider to own operator training and data quality.

Pricing

Published floor: the page advertises operators from $3 an hour, with the rate decreasing as the team grows.

Questions to ask OBI Services

  • What does the $3 floor require in team size and contract length, and what would our rate be?
  • How long does it take your operators to be productive after our training?
  • What exactly is logged for each intervention, and in what format?
  • How do you handle latency between the Philippines and our robots?

See how OBI Services compares with the other providers in the main guide.

Sources

  1. About OBI Services. OBI Services. Accessed 8 Nov 2026.
  2. Remote robot operators and robot monitoring services. OBI Services. Accessed 8 Nov 2026.
  3. 7 best teleoperation service providers for robotics in 2026. OBI Services, 28 Jul 2026. Accessed 8 Nov 2026.